The target groups are educational institutes that already attain a certain quality standard or strive for such a standard and want to introduce the providing, controlling and improvement of a standard through a suitable quality management system.

• designation of a quality management representative in the business
• designation of an internal or external auditor
• documentations on the business (pamphlets, offers, goals, focal points, faculty etc.)
• quality management manual in accordance to EUC standard
• quality management process documentation

The educational institute has to generate a quality management manual, with the following contents:

• company divisions that do not relate to the quality management
• reasons and differentiated views of company divisions, that are not subject to the quality management system procedure
• processes that contribute the conversion of the quality management system in the business
• interactions of single processes, that have an influence on the quality management have to be documented

Each quality management system must be documented. Such a documentation consists of:

• the description of the quality politics as well as the resulting quality goals
• a documentation of procedures and working processes
• a documentation that guarantees, that processes are carried out according to plan and verifiable
• contracts